Difficulties in communicating with clients can hamper efficiency and may even create problems that result in delays in output. Fortunately, there are many tools freelancers can use to significantly improve communication.
These communication platforms don’t only enable simple communication via text, voice, and video; they also offer a host of other useful features.
The company may have become controversial in the past weeks, but you can’t ignore this platform when coming up with a list of excellent online communication tools. This popular video conferencing platform based in San Jose, California, stands out for its innovative features.
Zoom is free for forty-minute teleconferencing sessions with up to a hundred participants. If you need the platform for longer meetings, you will have to shell out from $15 to $20 for a monthly subscription.
You can also get enhanced features such as Zoom Rooms for business conferences for a fee of $50 to $50 monthly.
With more than 10 million users per day at the height of its popularity, Zoom has become the communication platform of choice in different sectors. Telecommuters, online teachers, and social relations professionals use it. TV networks have also used it for conducting interviews and fundraising events.
Formerly known as Teambox, Redbooth is a web-based communication and collaboration platform. Offered as a software-as-a-service (SaaS) solution, it provides a long list of features helpful to freelancers. It provides task management, file and content management, wiki-type documentation, and role-based project access functions.
Redbooth does not only enable simple voice and video communication. It supports real-time HD video conferencing, chat or instant messaging, and discussion forums. Additionally, it comes with time tracking, multi-language support, and the ability to integrate with other popular business applications including ERP and CRM solutions.
Promoted primarily as a group chat application for team collaboration, Flowdock is designed to bring members together under a unified interface. It offers several tools that align goals and tasks to make it easy to complete projects, resolve problems, and organize teams across different locations and time zones.
Flowdock supports effective communication with its threaded conversation, instant video chat, screen sharing, and confidential discussion features. It also comes with custom emojis, message tags, and a file-sharing facility.
A video conferencing service similar to Zoom, UberConference is an online communication solution that is highly useful for freelancers, businesses, and media practitioners. It has an edge over Zoom, though, with its significantly longer five-hour free call limit for sessions with up to fifty participants.
Another advantage of UberConference that makes it stand out among other similar services is its web-based nature. You don’t need to install it to use it.
There’s no need to download anything and no PINs to enter. You just sign up for an account and you can start using its video conferencing, screen sharing, and AI-powered transcription features.
Microsoft’s communication app may be old and dowdy, but it remains one of the most reliable communication platforms for freelancers.
Skype supports HD video calls, call recording, and the ability to call GSM and CDMA phones.
The platform is still hugely popular among many freelancers and in many cases, clients still prefer to connect with freelancers through this communication app.
Skype has improved over the years, with the addition of new features that facilitate enhanced communication and collaboration.
It now has a screen sharing function that makes it easy to do presentations and reporting. It also features encrypted private conversations and the ability to add live subtitles during calls.
If Microsoft has Skype, Facebook also has a formidable messaging application called WhatsApp.
It’s a powerful free VoIP service developed by former Yahoo! Employees and purchased by Facebook in 2014. This popular cross-platform app is not exactly a competitor to Facebook Messenger, as it targets a different market and offers a specialized collection of features.
WhatsApp’s suite of features includes the usual chat/instant messaging as well as voice and video call functions. What makes it a suitable communication tool for freelancers, however, is its combination of end-to-end encryption security, simplified document sharing, and seamless message synchronization across different devices.
Slack is an acronym for “Searchable Log of All Conversation and Knowledge.” It is a proprietary communication platform particularly intended for businesses.
Freelancers, however, can also take advantage of this impressive tool for remote work.
Slack is notable for its IRC-style interface and functions, which include the ability to create channels or chat rooms sorted according to topic. It also features direct messaging and private groups.
It also allows users to create a virtual workspace (accessible via a URL), which can be an excellent method for communication between freelancers and clients.
This list wouldn’t be complete without an entry from Google. The world’s most influential internet company has a video communication service that takes over the classic version of Google Hangouts. It is available for free for basic G Suite account owners for calls with up to 100 participants.
All calls are encrypted and users can call into meetings with a password-protected dial-in number. Moreover, it takes advantage of Google’s powerful speech-to-text feature by integrating real-time AI-powered closed captioning.
All the above popular communication platforms are highly reliable and feature-rich. They offer a wide range of collaboration solutions for freelancers and their clients.
Simply prioritize and match your needs with the features offered by each platform and you can look forward to improved communication, increased productivity, and a better working relationship with your clients.
It’s time to harness the power of the best communication platforms for freelancers to boost your career and business.